Effective Date: February 4, 2026
Last Updated: February 4, 2026
Introduction
Best Phone Numbers (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit bestphonenumbers.com, make a purchase, or otherwise interact with our services.
By using our website or purchasing phone numbers from us, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information You Provide
When you purchase or lease a phone number, create an account, or contact us, we may collect:
- Contact Information: Name, email address, phone number, billing address
- Payment Information: Payment method details (processed securely by third-party processors such as Stripe)
- Account Information: Username, password (hashed), order history, and support communications
- Porting Information: Current carrier name, account number, PIN, and related details required to port a phone number
We only collect information that is necessary to complete your transaction or provide requested services.
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages viewed, links clicked, referring URLs, and session duration
- Approximate Location Data: City/state derived from IP address
- Cookies and Similar Technologies: See “Cookies and Tracking” below
How We Use Your Information
We use the information we collect to:
- Process and fulfill purchases or leases
- Facilitate phone number porting with your chosen carrier
- Provide customer support and respond to inquiries
- Send transactional communications (receipts, confirmations, porting updates)
- Improve website performance, usability, and services
- Detect, prevent, and investigate fraud or unauthorized activity
- Comply with legal, accounting, tax, and telecommunications obligations
We do not use your personal information for purposes that are materially different without notice.
How We Share Your Information
We do not sell your personal information.
We may share information only with the following categories of third parties:
Service Providers
- Payment Processors: Stripe (payment processing and fraud prevention)
- Telecommunications Providers: Carriers and porting partners necessary to activate or transfer phone numbers
- Email Services: AWS Simple Email Service (SES) for transactional communications
- Hosting & Infrastructure: Amazon Web Services (AWS) and related providers
These providers are permitted to use your information only to perform services on our behalf.
Legal and Regulatory Requirements
We may disclose information if required to do so by law, regulation, subpoena, court order, or governmental request, or if we believe disclosure is necessary to:
- Enforce our terms and policies
- Protect our rights, users, or the public
- Prevent fraud, abuse, or illegal activity
- Comply with telecommunications regulations
Important Clarifications
To avoid confusion, please note:
- We do NOT host, route, or manage your phone service after purchase
- We do NOT have access to your calls, voicemails, or text messages after porting
- We do NOT store credit card numbers (handled entirely by Stripe)
- We do NOT control the phone number once it is active with your carrier
After porting, your carrier’s privacy policy governs how call, text, and usage data is handled.
Communications & Marketing
You may receive transactional messages related to your purchase or porting request.
If you opt in to marketing communications, you may receive occasional promotional emails. You may unsubscribe at any time using the link in the email.
We comply with applicable laws including CAN-SPAM and TCPA. We do not send unsolicited marketing texts.
Data Security
We use commercially reasonable safeguards to protect your information, including:
- SSL/TLS encryption
- Secure, PCI-compliant payment processing
- Restricted access to sensitive data
- Regular security updates and monitoring
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
To exercise these rights, contact us at:
support@bestphonenumbers.com or (224) 200-0000
Data Retention
We retain information only as long as necessary:
- Transaction Records: Up to 7 years (legal/tax compliance)
- Account Data: Active account duration + up to 3 years
- Support Records: Up to 3 years
- Analytics Data: Aggregated or anonymized after reasonable periods
Cookies and Tracking Technologies
We use cookies for:
- Essential site functionality (shopping cart, sessions)
- Analytics and performance monitoring
- Error tracking and site optimization
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.
California Privacy Rights (CCPA)
California residents may have the right to:
- Know what personal information is collected or disclosed
- Request deletion of personal information
- Opt out of the sale of personal information (we do not sell data)
- Receive equal service and pricing
Requests may be submitted via our contact information below.
International Users
Our services are operated in the United States. If you access our site from outside the U.S., your information will be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or concerns:
Best Phone Numbers
Owner: Darryl Ferdinand
Phone/Text: (224) 200-0000
Email: support@bestphonenumbers.com
This Privacy Policy is intended to comply with applicable U.S. federal and state privacy laws and telecommunications regulations.